Workplace Wisdom Blogs

William Mahan

It is that time of year again when we get to have a day or two off work to spend time with loved ones and…

William Mahan

One of the important factors in obtaining actionable exit interview data is the timing of the data collection itself. We hear all of the time…

William Mahan

As the US job market continues to stay fully employed, organizations find it much more difficult to retain their employees because there are plenty of…

William Mahan

From the time we’re old enough to talk we’re taught, in one way or another, how important first impressions are…how once that first impression is…

William Mahan

The plot of good versus evil, good guys versus bad guys, or right versus wrong has played out in books and movies for ages. It…

William Mahan

Exit interviews are conducted to generate feedback from employees with the goal to lower employee turnover rate, raise employee retention, and to improve aspects of…

William Mahan

It’s true, you don’t get a second chance to make a first impression. Yet, many organizations don’t put their best foot forward when onboarding new…

William Mahan

We recently wrote about the multiple layers of costs associated with employee turnover. From the basic direct costs of separation, replacement, and training costs to the…

William Mahan

What gets measured gets managed. With the estimated costs of employee turnover ranging from 33% up to 200% of the departing employee’s salary, it is imperative…

William Mahan

Voice of the employee has become increasingly important to leaders of organizations, leading the Society for Industrial and Organizational Psychology to list capturing the employee…