How to Generate Actionable Feedback from Employees

To generate actionable employee feedback, organizations must be able to understand the actual reasons for employee departure. Organizations must realize there is strategic information that should be secured from the talent who left the organization. The organization needs to get the truth from former employees about the company, their job, their supervisor, and their team.… Continue reading How to Generate Actionable Feedback from Employees

Why Exit Interviews are Critical to Employee Retention

Group of multi-ethnic workers creating and assigning projects between themselves writing notes tasks using multicolored post-it sticky notes attached on glass wall concept of organization and teamwork

It’s a fact, to learn the real reasons employees leave, and make decisions on the truth as employees perceive it, organizations must ask employees why they left in a way that brings out the truth. When used effectively, exit interviews reveal the true causes of employee turnover and inform targeted strategies to improve employee retention.… Continue reading Why Exit Interviews are Critical to Employee Retention

Voluntary Turnover Returns as COVID Recedes

Businesswoman with protective face mask quits job due to limiting workplaces in office, during Covid-19

The latest voluntary quit (turnover) rate shows nearly twice the amount of employees quit their jobs in July 2020 than those who quit in April 2020. Even during a global pandemic, a historic recession (hopefully on a short one), high unemployment, and general fear and restlessness, U.S. workers still control the job market. Yes, that… Continue reading Voluntary Turnover Returns as COVID Recedes

Improve Employee Retention with Stay Interviews

The U.S. workforce is experiencing a turnover tsunami and those organizations proactive in employee feedback efforts will undoubtedly see their retention improve. Like mining for gold, you actively prospect and sift through applicants to strike pay dirt with employees that have the potential to be high-performers and to stay with your company for a long… Continue reading Improve Employee Retention with Stay Interviews

Defining Employee Stay Interviews

Employees stay at organizations for different reasons than they leave, and nearly every organization is unique in the reasons employees stay.1 Therefore, Stay Interviews are common tools used in building effective employee retention strategies1. We have defined and detailed the many elements of conducting effective Stay Interviews in the Essential Guide to Conducting Stay Interviews,… Continue reading Defining Employee Stay Interviews

It is Time to Rebuild HR, Not Defund It

There is considerable talk these days that HR does not deliver the value of its capability. Additional arguments include moving HR functions into Legal, Finance, and both internal and external Marketing/Communications. Should HR functions be reassigned or defunded? Can HR deliver the value it is designed to provide? The real question is whether HR has… Continue reading It is Time to Rebuild HR, Not Defund It

HR Priorities Are Misplaced

Close up on a file tab with the word Priorities with blur effect. Concept image for illustration of setting priorities in projects.

I recently read an article comparing the priorities of the CEO to those of the CHRO. It was an interesting read and for the most part the two were aligned. However, after reading the article I wondered whether the stated HR priorities and what is actually being prioritized are the same. On almost a daily… Continue reading HR Priorities Are Misplaced

The Employment Relationship and the Power of Choice

Large group of unrecognizable business people waiting for a job interview. Focus is on man with blue clipboard.

Power in the employment relationship is an interesting concept and I have never actually discussed the matter using that term. We typically talk about the employment relationship in terms of who has control, but it is easy enough to translate control into the word power. For nearly a decade following the 2008 recession, unemployment was… Continue reading The Employment Relationship and the Power of Choice

Reasons Employees Quit their Job During the Coronavirus Pandemic

lose job, Youre fired. Unhappy business man with surgical medical mask going out with cardboard, looking at camera and feeling looser. Outdoor shot. business, working and health care concept.

Reasons Employees Quit their Job During the Coronavirus Pandemic We recently hosted a webinar titled “Voice of the Employee Trends During the Pandemic.”  The below quotes are based on Work Institute interviews with employees who quit their jobs based on how their organization managed the coronavirus pandemic. Employees continuously demonstrate three primary categories of reasons… Continue reading Reasons Employees Quit their Job During the Coronavirus Pandemic

Importance of Employee Feedback During the Pandemic

Coworkers in the office during COVID-19 pandemic, wearing protective masks on face and keeping distance

Many leaders today are lagging in creating an environment where every employee does their best work. Employees are left in the dark by their organization and organizations are not in tune with employee concerns. But fear not because there are clear actions organizations can take to stabilize employee hopes and concerns. Many people are out… Continue reading Importance of Employee Feedback During the Pandemic