Engagement Studies 
Engagement Studies: Promote A Culture Of Feedback

For most large companies – creating a workplace where employees are highly engaged would translate into hundreds of thousands and often millions of dollars in recovered or new revenue.

Gone are the days of the “typical employee engagement survey.” Creating a culture of feedback, continually using multiple engagement tools, is now reducing turnover, increasing retention and saving big dollars for companies in the U.S. and around the world.

 

THE WORK INSTITUTE CAN HELP

We would love the opportunity to earn your business. Call now to schedule your free consultation to discuss your specific employee engagement challenges.

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WHAT IT IS

An Engagement Study is an opportunity for you to understand the most important issues that motivate or de-motivate your top performing employees. Far more than a one-time shot – an engagement study must be performed over time to benchmark successes and failures and monitor and influence positive change in the company environment.

You don’t always know what you think you know. In fact, in traditional employee studies answers are not authentic 40% of the time. Our Engagement Studies get the most accurate and valid answers because they are designed find out exactly what you need to know as an employer – how your employees really feel about their job, the company, and most importantly, the reasons they feel the way they do.

Our engagement interviews are different because they ask the critical question, “WHY?” to corresponding survey number rankings. If an employee ranks his/her supervisor a “3,” for example, what will you do with that limited information? You cannot fix a number. But you can fix a reason. And with the help of the Work Institute, we help you uncover the “why” so you can take the necessary actions to improve.

WHY YOU NEED IT

Look at the facts and numbers from a recent survey: “organizations with high employee engagement have: higher stock value, 22% higher profitability, 21% higher productivity, 10% higher customer engagement, 25-65% lower turnover, 37% lower absenteeism, 28% lower shrinkage (theft), and 48% fewer staff safety incidents.”

At a minimum, your turnover cost is 1/3 annual salary based on a meta-analysis of 21 different companies with employees making $8/hr. That equates to $5,000 per leaver if they are only making $8/hr. Most employees make more than $8/hour, and in turn, your turnover cost is actually much higher. If you save 10 employees, you just saved your organization $50,000. Now - plug in your actual numbers. The savings you gain when using Engagement Studies are impressive.

Engagement Studies give you the information you need to understand employee attitudes to make positive changes and reduce internal costs significantly.

Organizations with high employee engagement have 22% higher profitability, 21% higher productivity, and 25-65% lower turnover

Gallup Survey


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ENGAGEMENT STUDY DATA SHOWS YOU:
employee engagement research
  • >How your supervisors rate with employees.

    75% of people don’t quit their job – they quit their boss.

  • >Employee alignment with company goals.

    Do they know the company core mission and values? Do they identify with them? This alignment has a direct effect on employee performance.

  • >Level of clarity with job roles.

    Feeling as if their work is meaningful and directly correlates to the company mission is powerful for top performing employees.

  • >Relationship impact on productivity.

    How are the relationships with coworkers positively or negatively affecting productivity? Almost as important as supervisors, coworker relationships can make or break an employee.

  • >Communication atmosphere.

    Do employees feel like they can provide feedback? Are there regular intervals where they can say what they think? Do they feel safe to do so without fear of retaliation from supervisors? This is crucial to your business. Turnover drops significantly when there is a culture of feedback at an organization.

  • >Success of recognition efforts.

    Is your employee recognition program working? 79% of employees feel that recognition makes them work harder.


HOW IT WORKS
  • The Process
  • Data Analysis
  • Reporting
  • Consulting

Once you become a partner of the Work Institute we assign you a Client Services representative. This person will be with you every step of the way – from identifying who needs to be interviewed, crafting the specific study questions, gathering and providing data analysis to building a change management plan to address specific issues and meet predefined business goals.

Your Client Services representative will become an integral part of your internal team by providing research, data, analysis and recommendations along the entire feedback cycle. Their entire focus is your company’s engagement and retention strategies. They find what isn’t working and get it working again saving your hundreds of thousands of dollars in turnover costs.

Once we get the interviews and surveys in place, your Client Services representative will work with you to summarize the major 3-4 trends in bullet form with the supporting raw data as a reference. We will regularly meet with you and any key leaders to discuss what we’ve discovered and will work with you to build a plan of action to make key changes.

Our reporting system is designed to give access to whomever you deem necessary.  Sometimes all organizational leaders want and need to know the research. Sometimes it’s better to have one key internal person managing the process. Whatever the request, we will provide access at no additional charge.

We use our combined experience of close to 30 years in human resources and our ability to capture the specific data you need to design thorough action plans to solve HR issues. For example, just by solving simple issues in recruitment results in hiring the right top talent for your open positions. Hiring the right top talent means reducing turnover significantly. This is what consulting with data can do for you.

EMPLOYEE FEEDBACK CYCLE: NEXT STEP

The Work Institute offers a complete solution to engagement and retention. Routinely monitoring engagement in order to understand employee feelings about their position, their work, supervisors and peers promotes a positive culture and overall connection to the company mission and brand.  Stay Interviews are a huge part of learning from your top performing employees and what their specific workplace intentions are and how it pertains to keep them on at your company.

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BUILD A BETTER WORKPLACE.

Our experts can help you determine the solutions best suited to your company’s needs.

  • "The actionable and detailed data from the Work Institute gave us the support to make the changes our employees needed to see. The ability to break it down into different divisions particularly provided us with the insight to address specific concerns within departments and levels, as opposed to blanket solutions, and led to an overall more productive workforce."