Building A Solution
Remedy Employee Disengagement
Employee engagement scores have been flat for years yet employee turnover has only increased. These once a year studies aren’t helping inform meaningful action, especially since they can’t capture the spectrum of the employee experience.
The real key to employee engagement is to adopt an EmployER Engagement model. Create the conditions where employees are most likely to be engaged throughout their time with your organizations.
How We Help
To reduce costs associated with disengagement and turnover, this organization conducted a baseline EmployER Engagement survey with their entire employee population. They needed to know the reasons employees were quitting and disengaged. They focused on the key drivers of Organization, Manager, Team and Job.
Work Institute surveyed the entire workforce to gather baseline data, and goals were set based on the initial results. The Human Resources team with the help of Work Institute consultants, evaluated interventions as part of an evidence-based action planning initiative using data obtained from the interviews.
This process was followed over the next four years and the results were impressive.
- The number of employees that rated their Organization as ‘excellent’ increased by 22%
- The number of employees rating their Manager as ‘excellent’ improved by 10%
- The number of employees with an intent to leave within the first year decreased from 22% to 16%
In an industry where disengagement is high and employee turnover seems even higher, they reduced employee turnover by 75% and the costs of service delivery was the lowest in the industry.