Key Talent Turnover

William Mahan

For the tenth consecutive year, Career Development is the number one reason listed why employees quit their jobs. The 2020 Retention Report (available in April)…

William Mahan

Professionalism is essential for individuals to successfully develop in the workplace and for your organization to effectively grow, as professional skills are linked to career…

William Mahan

Human resources professionals use Exit Interviews to understand employee turnover, with the purpose of using the information to make changes that increase retention of current…

William Mahan

Valentine’s Day is here and just like any other year; it is time to check in with my significant other for our year-in-review survey. Every…

William Mahan

Under normal marketplace conditions, it’s important for organizations to conduct exit interviews with former employees as a step to reduce turnover, increase retention and protect…

Tom Mahan

Twenty years ago, I was invited to deliver the keynote address at a recruitment and retention conference in Las Vegas. I spoke with the event…

William Mahan

The job market in today's economy continues to prove the power employees hold. The Bureau of Labor Statistics reports 2019 closed out with a 50…

William Mahan

The Service-Profit Chain is a theory and business model evolved by a group of researchers from Harvard University. In their book The Service Profit Chain – How…

William Mahan

Organizations continue to struggle with finding, attracting and retaining employees. And after they have done that, they struggle with creating the workplace conditions necessary to…

William Mahan

It’s a fact, to learn the real reasons employees leave, and make decisions on the truth as employees perceive it, organizations must ask employees why…