I know many of you will disagree with the title. You’re thinking, there’s nothing easy about diversity – we can’t even figure out what’s the right buzzword or training program. I was hoping not to date myself in an article but for those of you familiar with the late comedian, George Carlin, I recall his… Continue reading Diversity is Easy
Category: Engagement
Strengthen Workforce Community & Prevent Employee Unrest During a Crisis
When someone misunderstands the actions of another it can create conflict and those misunderstandings come from the lack of or poor communication. These misunderstandings and frustrations lead to poor performance, lack of workforce community, and low employee morale. It is vital employers communicate clearly, honestly and compassionately with their workforce to ensure employees make an… Continue reading Strengthen Workforce Community & Prevent Employee Unrest During a Crisis
Valentine’s Day and Relationship Feedback
Valentine’s Day is here and just like any other year; it is time to check in with my significant other for our year-in-review survey. Every year on Valentine’s Day we set aside time to provide feedback to each other on our relationship. It’s a tradition we practice once a year to tell each other what’s… Continue reading Valentine’s Day and Relationship Feedback
Engagement Studies Should Help Reduce Turnover and Increase Retention. Have Yours?
Twenty years ago, I was invited to deliver the keynote address at a recruitment and retention conference in Las Vegas. I spoke with the event organizers to fully understand their objectives and then crafted the deliverables for my presentation entitled “The Differing Preferences, Expectations, and Intents of an Emerging Workforce.” As it came time… Continue reading Engagement Studies Should Help Reduce Turnover and Increase Retention. Have Yours?
Employees Hold Power in Today’s Job Market
The job market in today’s economy continues to prove the power employees hold. The Bureau of Labor Statistics reports 2019 closed out with a 50 year low unemployment rate of 3.5% and a whopping 7.3 million job openings. This means the majority of open jobs will be filled by employees who are currently working. … Continue reading Employees Hold Power in Today’s Job Market
Importance of the Service Profit Chain Model
Updated for 2023 What is the Service Profit Chain Model? The Service-Profit Chain is a theory and business model evolved by a group of researchers from Harvard University. In their book The Service Profit Chain – How Leading Companies Link Profit and Growth To Loyalty, Satisfaction and Value they prove the direct link between superior service experiences… Continue reading Importance of the Service Profit Chain Model
Thanksgiving Holiday and the Important Voice of the Employee
Updated: August 23, 2023 It is that time of year again when we get to have a day or two off work to spend time with loved ones and share a Thanksgiving meal. If your meal is like most others in America, the conversation around the turkey will turn to your job and how… Continue reading Thanksgiving Holiday and the Important Voice of the Employee
Defining Voice of the Employee & Why It’s Important
Voice of the employee has become increasingly important to leaders of organizations, leading the Society for Industrial and Organizational Psychology to list capturing the employee voice as the number seven workplace trend. As the emphasis escalates, many human resources leaders may be asking what is the definition of voice of employee and why is voice of… Continue reading Defining Voice of the Employee & Why It’s Important
5 Objectives of EmployER Engagement Initiatives
5 Objectives of EmployER Engagement Initiatives Human resources (HR) professionals and company leaders are increasingly tasked with assessing and improving employee engagement within the workforce – but where do you begin? Work institute can help here; the first step is to conduct an engagement study. Often referred to as an annual employee survey or employee… Continue reading 5 Objectives of EmployER Engagement Initiatives