Our company goes beyond just ratings by providing different methods of acquiring data. Surveys are seldom effective when you’re looking to determine department specific cultures. But at the Work Institute, we use actual telephonic and web-based interviews to glean essential data and information about deep company engagement and retention challenges.
Our interviewers provide an unbiased, listening ear to employees and they are trained to pull the real reasons employees are choosing the ratings they choose. Our web-based interviews require that employees provide context to their ratings rather than just check the box.
Your employees will likely never tell you what they are thinking. Companies are in a constant state of change. Jobs have highs and lows. And employees have good days -- a few bad days too. Are you creating great employee experiences at your company? Are your employees already looking for their next job?
By asking “why,” and using unbiased interviews you are able to manage your feedback strategy so your organization can collect data from employees that is objective and unbiased and will allow you to address areas of genuine importance to your company’s strategic needs – saving you hundreds of thousands if not millions of dollars in turnover costs and lost productivity of disengaged employees.