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The vast majority of employee, customer and student research conducted is by electronic survey. While this methodology may have its place, we know there is a better way. Any computer can perform a survey. But it can’t tell you why one person rated overall satisfaction “1,” while another gave it a “5.” That’s where we come in.
We take a simple, philosophical approach:
This approach gives your organization the power to make evidence-based decisions to improve overall satisfaction, reduce cost, and promote growth.
Founded by Tom Mahan, The Work Institute helps organizations understand the many factors that influence employees, students, and customers, giving them the opportunity to become better places to work, learn, or do business. With its commitment to meeting clients where they are, customizing research and analysis to the client’s needs and asking the right questions, The Work Institute is a leader in providing 
research solutions. Our research helps organizations manage talent, improve performance and mitigate risk. No two organizations are alike and no single approach can provide them the perfect solution. That’s why The Work Institute offers a variety of options for research and analysis, ensuring that we don’t just deliver results … we deliver results that work for you.