There is a method to keeping turnover costs low and keeping productivity high. Unfortunately, most companies are using an antiquated method of “THE” annual engagement survey and if they are really progressive they may also use Exit Interviews. Thirty years ago this was a solid strategy, but in this day and age of technology, speed, and access it’s simply not enough. In fact, it’s likely costing more in managing than it is saving on internal costs.
There are three main mistakes companies con...
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