Proven methods to insure representative data

Data collection methods are designed to provide flexibility to your business intelligence program. Employees and customers have varied preferences in how they give feedback. We provide a variety of data collection methods to accommodate the respondents needs. Your data reliability is of critical importance to us. We will recommend the data collection methods that will ensure that you get representative data and high response rates.

A variety of data collection methods for best results…

• Telephone interviews allow for interactive dialogue in probing questions. Our highly trained interviewers are skilled at uncovering core issues most important to the respondent. We have expertise in conducting interviews in multiple languages for global research programs.
• Web-based self interviews allow for guided questioning with nested follow-up questions based on the previous responses. Email invitations and reminders help respondents provide their feedback.
• IVR surveys with outbound and inbound capabilities.
• Paper and comment card surveys for event driven data collection.

Data collection methods can be used together to gain maximum response and reduce the cost of successful data collection.