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Qualitative Interviews | In-Person Phone Calls | Data ReportingWe believe that every word counts.

That's why we take the time to listen. In a unique approach to research, we combine quantitative and qualitative methodology for a comprehensive look at what drives the people in your organization. No single research or survey tool can convey the breadth of factors that drive behavior in a workplace or institution ... that's why The Work Institute utilizes a variety of methods and customized reporting tools, giving you the best possible look at the people who make your organization strong.

  1. Recruitment Research:

    In order to attract, recruit and hire the best candidates in the industry, you need to know why people accept or decline positions. Responsible research will help you enhance your attraction and recruitment strengths while improving on recruitment weaknesses.

  2. On-Boarding Studies:

    New employees who rate their on-boarding experience as “poor” are 10 times more likely to look for a new job than those who rate their experience as “excellent.” Understanding the observations, preferences and expectations of new employees can improve on-boarding practices and thus, talent retention.

  3. Stay Interviews:

    The longer employees stay at your company, the more their preferences, expectations and intentions may change. Monthly, quarterly or semiannual pulse surveys help you measure progress, discover emerging trends and identify issues before they become problems.

  4. Exit Interviews:

    Former employees offer valuable insight into the way your company runs and the reasons people leave. Additionally, with Recapture Alerts, you can re-recruit former employees to eliminate the costs of finding and training new talent.

  5. Student Retention Research:

    • Student Recruitment
    • Student On-Boarding
    • Pulse Monitoring for Students
    • Advisor Scorecards
    • Student Exit Interviews
  6. Customer Research:

    • Customer and Patient Satisfaction
  7. Additional Research Capabilities:

    • Post-Merger Analysis
    • Key Talent Studies
    • Leadership Assessments
    • Risk Analysis
    • Supervisor Scorecard
  8. Reporting:

    Because every organization is different, so is our reporting. We offer four advanced reporting styles, giving you the option to choose what works best for your organization. Our analytics suite, using our Human Asset Vulnerability Analysis (HAVA) technology, includes verbatim comments, graphs and other helpful information graphics. You have 24/7 online access for unlimited users, and can export the data to MS Excel or a PDF for customized and efficient reporting. In addition, we offer dashboard products, push reports and Recapture Alerts for comprehensive analysis of your unique organization.

Case Studies

Barge Waggoner Sumner & Cannon, Inc.

The ability to understand and respond to employees is critical if organizations are to remain competitive in a shrinking labor market. A Nashville-based AE firm established in 1955, Barge Waggoner Sumner & Cannon, Inc. (BWSC), recognized that an evidence-based management philosophy was essential to meet the challenge of creating an internal structure that would support a second 50 years of success. BWSC brought in a Corporate Development Director, Denis Blackwelder, to facilitate this initiative. His first step was to focus on employee satisfaction in key areas.

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Renal Advantage Inc.

Founded by veteran healthcare professionals in Brentwood, Tennessee, Renal Advantage, Inc. (RAI) is one of the nation’s leading providers of dialysis services. With over 135 freestanding centers nationwide, and additional centers developing rapidly, RAI operates as a center-focused organization in order to provide the best experience for both their patients and health care providers. Linda Meador, Vice President of Human Resources emphasizes their commitment to employee satisfaction, saying, "We believe our employees are a primary customer."

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Ephraim McDowell

Ephraim McDowell Health (EMH) is an integrated healthcare delivery system that serves residents from six counties in Central Kentucky. EMH is committed to creating a thriving environment for patients and healthcare providers alike by building an organization with core values of friendliness, innovation, respect, service and trust. They strive to be the preeminent healthcare system, and the employer of choice, for the region they serve.

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