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Founded by veteran healthcare professionals in Brentwood, Tennessee, Renal Advantage, Inc. (RAI) is one of the nation’s leading providers of dialysis services. With over 135 freestanding centers nationwide, and additional centers developing rapidly, RAI operates as a center-focused organization in order to provide the best experience for both their patients and health care providers. Linda Meador, Vice President of Human Resources emphasizes their commitment to employee satisfaction, saying, "We believe our employees are a primary customer." See full case study |
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The ability to understand and respond to employees is critical if organizations are to remain competitive in a shrinking labor market. A Nashville-based AE firm established in 1955, Barge Waggoner Sumner & Cannon, Inc. (BWSC), recognized that an evidence based management philosophy was essential to meet the challenge of creating an internal structure that would support a second 50 years of success. BWSC brought in a Corporate Development Director, Denis Blackwelder, to facilitate this initiative. His first step was to focus on employee satisfaction in key areas. See full case study |
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Ephraim McDowell Health (EMH) is an integrated healthcare delivery system that serves residents from six counties in Central Kentucky. EMH is committed to creating a thriving environment for patients and healthcare providers alike by building an organization with core values of friendliness, innovation, respect, service and trust. They strive to be the preeminent healthcare system, and the employer of choice, for the region they serve. See full case study |
